Refund policy
Return Eligibility
Items are eligible for return if:
- They are unused and in original condition
- Returned within [ 7 DAYS ] of delivery
Return Timeframe
You must request a return within [ 7 DAYS ] after receiving the product.
Refund Process
Once approved, refunds will be processed within [ 3-5 BUSINESS DAYS ] to your original payment method.
Exchanges
We offer exchanges for defective or damaged items (subject to availability).
Damaged or Defective Items
If you receive a damaged product:
- Contact us within 48 hours
- Share photos/videos for verification
Non-Returnable Items
Certain items may not be eligible for return, such as:
- Personal use items
- Final sale products
Return Shipping Costs
- Customer may bear return shipping cost unless item is defective
- In some cases, we may arrange pickup